Obligations of the Passengers.

KTEL HERAKLION LASSITHI S.A. demands from its employees absolute courtesy, service and information to the passenger. Accordingly, it demands, in any case, appropriate behavior from passengers to its employees, who are executives capable of managing any crisis, thanks to their long experience, but also their personality. Everyone's good behavior creates the good conditions of a trip.

• Smoking and the use of e-cigarettes are prohibited on buses and agencies.
• Food and drinks are not allowed to be consumed inside the buses.
• People who are intoxicated or under the influence of drugs are prohibited from travelling.
• The use of seat belts is mandatory for all passengers, at their own risk.